Call our 24-Hour Referral HelpLine at 800-466-8282



HELP FOR Families

Personal Growth

24-Hour Referral Helpline

Life and Health Coaching

Alternatives Employee Assistance Program (EAP) is a Kansas City-based EAP specialty company that was founded in 1999. We provide standalone services to organizations of all sizes across all industries. We provide solutions to employees from short term counseling, available in person or online, budget, financial, and legal consultation, life and health coaching, eldercare and childcare resources, an interactive website, organizational training, monthly webinars, human resources consultation, mandatory referrals, DOT/SAP compliance cases, and our Grab a Ride sober ride program, among other resources and programs. Contact us to discover how we can partner to help you take care of your employees.

MEMBER SERVICES

A benefit provided by your employer for you and your eligible dependents.  Learn more and access these services by calling our 24-Hour Referral HelpLine at 800-466-8282.

$

Confidential

$

Independent organization

$

Private record keeping

$

100% compliance with all State and Federal laws

Counseling
The Alternatives EAP clinical approach is based on the solution-focused, goal-oriented model. Marriage and relationship concerns, family and parenting questions, emotional and stress-related issues, alcohol and drug problems, grief and loss, major life transition events, domestic violence, and work-related concerns are a few of the most common challenges addressed.

In-Person Counseling

Counselors are available for in-person sessions at various office locations.

Call our 24-Hour Referral HelpLine at 800-466-8282 to access this service.

Video Counseling

One-on-One counseling is available through a web-based, HIPPA-compliant platform.

Call our 24-Hour Referral HelpLine at 800-466-8282 to access this service.

TalkSpace

TalkSpace is an online therapy service that makes mental healthcare more convenient and accessible. It’s secure and HIPAA compliant. You can regularly message a dedicated therapist using text, voice, and video messaging. If your organization has chosen to add this service you can register at the link below.

Additional Services

24-Hour Referral HelpLine

Calls answered by licensed counselors.

Help is just a phone call away.

24-Hour Referral HelpLine:  800-466-8282 

Life & Health Coaching

Life & Health Coaching
• Smoking cessation
• Achieving a healthy weight
• Managing stress and building resiliency
• Improving job performance
• Making life transitions
• Building better personal relationships
• Management coaching
• Executive coaching for those new to an executive role or wanting to refine their skills
• Chronic illness coaching
• General life coaching for those wanting to make impactful changes in their lives

Help is just a phone call away.

Call our 24-Hour Referral HelpLine at 800-466-8282 to access this service.

Childcare Resources

Employees and family members receive up to 3 hours (per incident) of personalized childcare information.

-Includes search help from a licensed daycare provider
-Also help with selecting the provider
-One on one counseling
-Use of this service is unlimited during the year

Help is just a phone call away.

Call our 24-Hour Referral HelpLine at 800-466-8282 to access this service.

Eldercare Resources

Alternatives will provide a referral to a licensed geriatric specialist for up to three hours per incident of personalized assistance.

Services provide assistance with the many responsibilities related to caring for an aging parent or loved one with special needs.

Services include:
• Identifying and evaluating
facilities or services
• Assistance with Medicare
or Medicaid eligibility

Help is just a phone call away.

Call our 24-Hour Referral HelpLine at 800-466-8282 to access this service.

Personal Money Management

Employees have access to financial specialists.

• 30-60 minute phone consultation
• Retirement planning
• Budget basics and debt management coaching
• Federal and state tax matters
• College funding

Specialists include CPAs and Certified Financial Planners.

PLUS
Fraud resolution and identify theft services.

Help is just a phone call away.

Call our 24-Hour Referral HelpLine at 800-466-8282 to access this service.

Legal Advice and Discounts

Alternatives EAP offers 30-minute no-charge legal consultation by phone with an attorney who specializes in the area of the caller’s concern.

• If the attorney is retained there is a 25% discount off the attorney’s regular fees
• There is no limit on the number of instances in which legal services may be initiated
• This service cannot be used for work-related issues

Help is just a phone call away.

Call our 24-Hour Referral HelpLine at 800-466-8282 to access this service.

Identity Theft Assistance

If you suspect your identity has been compromised or have any identity-related concerns, it is important to get help.

Fraud resolution and identify theft services are available.

Help is just a phone call away.

Call our 24-Hour Referral HelpLine at 800-466-8282 to access this service.

Grab-A-Ride Program

If you have had too much to drink, Alternatives will reimburse the cab, Uber or Lyft fare for a ride home. With a proper receipt containing your name and company name, Alternatives EAP will pay up to $40.00.

Services available:

• Use of a cab, Uber or Lyft up to twice a year
• For employees only
• Receipts must be submitted within 90 days

Send receipts to alternatives@commcare1.org or mail to:
Alternatives EAP
1627 Main St Ste 200
Kansas City, MO 64108

HR SPECIALISTS

Discover how Alternatives EAP can make your workplace healthier